Right-sized service
for any organization
BrightScreen adapts to your unique requirements with a broad range of benefits that grow with your organization
Our service tiers
Background screening isn't one-size-fits-all. BrightScreen recognizes this and offers three tiers of service, each with unique benefits and capabilities, for our customers:
Standard
Key takeaway:
Standardized, comprehensive, compliant screening with additional tools, software, and support
Potential use cases:
Established businesses
Growing businesses
Enhanced benefit access
Enterprise
Key takeaway:
Robust, customizable, and scalable for the most demanding use cases
Potential use cases:
Large organizations
Customizations required
Enhanced benefit access
Express
Key takeaway:
Simple, compliant screening with the lowest barrier to access in the screening industry
Potential use cases:
Start-ups
Solopreneurs
New to screening
Low-turnover businesses
Tier comparison
Our comparison grid isn't available on mobile devices at this time. Please use a desktop or large screen device to view the table.
Tier qualifications
Express
Standard
Enterprise
Minimum screenings per month
Choose the service tier that fits your unique requirements
No minimum or maximum
20 or more
80 or more
Account service fee
The monthly maintenance fee if you don't meet the minimum screening volume for your tier
None
20 or more/month: $0
<20/month: $25
80 or more per month: $0
<80/month: $100
Choose a different tier
If you don't meet the volume requirements, opt for a higher tier as needed by paying the monthly maintenance fee
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Best-in-class support
Express
Standard
Enterprise
BrightCare support tier
Our US-based support, provided by real humans
BrightCare Express
BrightCare Standard
BrightCare Plus (standard)
Customized per contract (available)
BrightCare upgrade
Opt for an enhanced tier of support to meet your requirements
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✅
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Customer Commitment warranty
Our promise to you, giving you peace of mind to focus on your applicants
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Compliance
Express
Standard
Enterprise
C2-Comprehensive Compliance
One more layer of support for your peace of mind. Our suite of resources, tools, and consultation services helps you stay ahead of legal issues
C2 Lite
C2 Standard
C2 Standard
Credentialing Process
One more layer of support for your peace of mind. Our suite of resources, tools, and consultation services helps you stay ahead of legal issues
Express
We credential your organization on-the-fly using the corporate data you provide with each order
Annual
We credential your organization on account setup, and then annually thereafter
Annual
We credential your organization on account setup, and then annually thereafter
Enterprise-grade security & technology
Express
Standard
Enterprise
Enterprise-grade security
We take security seriously. Learn more about our security measures
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24/7 BrightScreen App access
Access to order, track, and view reports
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24/7 admin portal access
Access to your BrightCare tickets, invoices, and special projects
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99.9%+ uptime
Our systems are hosted on world-class cloud platforms
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ATS/HRIS/PMS integrations
Our systems can talk to the SaaS systems you use to manage your applicants. Learn more about our available integrations
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API access
Our system can talk to your system, even if your system isn't one of our pre-built integrations. Learn more about our API
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Pricing & billing
Express
Standard
Enterprise
Pricing
Express
Standard
Standard
Discounts available
As President Kennedy said, "a rising tide lifts all boats."
We invest in your success with a range of available discounts
- Veteran-owned
- Non-profit
- Disaster zone
- Start-up
- Veteran-owned
- Non-profit
- Disaster zone
- Start-up
- Volume-based
- Per contract terms
- Pre-payment
- Veteran-owned
- Non-profit
- Disaster zone
- Start-up
Payment
Pay the way your organization prefers
Credit or debit card
Credit or debit card
ACH
Check (fee applies)
Credit or debit card
ACH
Check
Per contract terms
Payment Terms
More favorable payment terms as your organization grows
At time of order
NET 15
2/15 NET 30, or per contract
Admin portal access
Review your current and previous invoices, and make electronic payments
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